Shipping Policy

• Shipping Methods:
  • We offer various shipping options, including  express shipping and standard shipping in Jamshedpur, Jharkhand only.
  • Shipping rates will be calculated based on the destination and total amount of the order.
  • You can view estimated shipping costs during the checkout process.
• Shipping Times:
  • We process the Order Same day within working hours i.e., 9 am to 8 pm.
  • Shipping time: estimated delivery times for different shipping methods – e.g., 4 – 6 hours Standard Shipping and 1 Hour Express Shipping.
  • These are estimated delivery times and may vary depending on factors beyond our control (e.g., weather, holidays, carrier delays).
• Order Tracking:
  • You will receive a tracking number via email once your order has confirmed. 
  • You can directly Call or message on Whatsapp to know your shipment details.
• International Shipping:
  • We only deal in Jamshedpur, Jharkhand, India

Return Policy

• Eligibility:
  • Returns are generally accepted for:
    • Damaged or defective items upon delivery.
    • Incorrect items received.
    • Items that were not delivered within the estimated timeframe.
  • Returns are not typically accepted for:
    • Change of mind or order preference.
    • Minor discrepancies in product color or size (within acceptable industry standards).
    • Normal wear and tear of products.
    • Items damaged due to customer misuse or negligence.
• Return Process:
  • Contact us within 24 hrs of receiving your order to initiate a return.
  • Provide your order number and reason for return.
  • We may require you to provide photos or videos of the issue.
  • You are responsible for the return shipping costs unless the return is due to our error (e.g., damaged item, incorrect item).
  • Ship the item back to us in its original packaging and condition within [mention timeframe – e.g., 14 days] of receiving the RMA number.
  • Once we receive and inspect the returned item, we will process your refund or exchange.
• Contacting us
• Mobile number – +91 9931381859, +91 62992 85647
  Address- Jharkhand Gramin Bank, Dimna Chowk, Dimna Road, Mango, Jamshedpur -831018
• Email : papercraft0016@gmail.com